This Privacy Policy explains how Unionleather.co.uk (the "Site" or "we") collects, uses, and shares your personal information when you visit or make a purchase from our Site.
Collecting Personal Information
When you visit our Site, we gather some information about your device and how you interact with our website. We also collect details needed to complete your purchases. If you reach out to us for customer support, we may collect more information to help you. Any information that can identify you personally is called “Personal Information.” Below is what we collect and why.
Device Information
Examples of information collected: Web browser type, IP address, time zone, cookies, pages or products you view, search terms, and how you interact with the Site.
Why we collect it: To display the Site correctly and to understand how visitors use our Site so we can improve it.
How we collect it: Automatically, when you visit the Site using cookies, log files, web beacons, tags, or pixels.
Who we share it with: Our website platform, WordPress, and other partners that help us run the Site.
Order Information
Examples of information collected: Your name, billing address, shipping address, payment information (such as credit card numbers), email, and phone number.
Why we collect it: To process your orders, handle payments, arrange shipping, send order confirmations and invoices, and communicate with you about your purchase. We also check orders for potential fraud.
How we collect it: Directly from you when you place an order.
Who we share it with: WordPress and other companies involved in shipping, payment processing, and customer service.
Customer Support Information
Examples of information collected: Any additional information you provide when contacting us for help.
Why we collect it: To assist you with your inquiries or issues.
How we collect it: From when you contact us,
Who we share it with: Partners that help with customer support.
Minors
Our Site is not for people under age 18. We do not knowingly collect personal information from children. If you believe your child has shared personal information with us, please contact us so we can remove it.
Sharing Personal Information
We may share your personal information with service providers to help run our business. For example:
We use WordPress to power our online store. You can learn more about how WordPress uses your information here: WordPress Privacy Policy.
We may share information to comply with legal requests like subpoenas or to protect our rights.
Behavioural Advertising
We use your personal information to show you relevant ads and marketing that may interest you. For example:
We use Google Analytics to understand how customers use our Site. You can learn more about how Google handles your information here: Google Privacy Policy.
You can opt out of Google Analytics here: Google Analytics Opt-Out.
To learn more about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page.
You can also opt out of targeted ads by visiting these links:
Facebook
Google
Bing
For more options, you can use the Digital Advertising Alliance’s opt-out portal.
Using Personal Information
We use your personal information to offer products, process payments, handle shipping, and keep you updated on new products, services, and offers.
Retention
We keep your personal information for as long as needed to fulfill your order unless you ask us to delete it.
Cookies
A cookie is a small piece of data stored on your device when you visit our Site. We use different types of cookies to make your browsing experience better by remembering your preferences and collecting data on how you use our Site.
Here are some cookies we use:
Cookies Necessary for Site Function
Cart: Used to manage your shopping cart.
checkout_token: Helps with the checkout process.
secure_customer_sig: Helps with secure login.
Reporting and Analytics
_Wordpress_s: WordPress analytics.
_y: WordPress analytics.
You can control cookies through your browser settings, but please note that disabling cookies may affect how well the Site works.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
Contact
For questions or more information about our privacy practices, please contact us by email at info@unionleather.co.uk
